Please help us to help you - the easiest and fastest way to ask for any kind of help is with askmyGP.
- It's available Monday-Friday- we respond in working hours, 8am to 6pm Monday to Friday
- AskMyGP is an on-the-day service, please send in a request on the day you wish to be seen/contacted by a clinician
- All our registered patients are welcome, and as a parent or carer you can use askmyGP on behalf of a patient
- You can choose a particular named GP if you wish (so long as they are working that day). To see when your GP is working, click on the above link and choose ‘When is your GP working’
- You may prefer a telephone or email response
- You can login now, without any paperwork
IF YOU OR SOMEONE YOU HAVE BEEN IN CONTACT WITH ARE SHOWING FLU-LIKE RESPIRATORY SYMPTOMS PLEASE DO NOT ATTEND THE SURGERY, BUT EITHER TELEPHONE NHS111 OR ACCESS THE NHS 111 ONLINE SERVICE WHICH HAS CORONAVIRUS PAGES THAT TELL PATIENTS WHAT THEY SHOULD DO BASED ON THEIR PARTICULAR CIRCUMSTANCES. THESE CAN BE ACCESSED AT HTTPS://111.NHS.UK/SERVICE/COVID-19
IF YOU ARE EXPERIENCING FLU-LIKE SYMPTOMS MORE INFORMATION CAN BE FOUND AT HTTPS://WWW.GOV.UK/GOVERNMENT/PUBLICATIONS/NOVEL-CORONAVIRUS-2019-NCOV-GUIDANCE-TO-ASSIST-PROFESSIONALS-IN-ADVISING-THE-GENERAL-PUBLIC/GUIDANCE-TO-ASSIST-PROFESSIONALS-IN-ADVISING-THE-GENERAL-PUBLIC
TO REDUCE YOUR CHANCES OF CATCHING COVID-19 AND REDUCE PRESSURE ON YOUR LOCAL GP PRACTICE DURING THIS BUSY TIME, ALL APPOINTMENTS WILL BE CARRIED OUT OVER THE TELEPHONE OR THROUGH ASKMYGP IN THE FIRST INSTANCE. UNLESS THERE IS A CLINICAL NEED FOR YOU TO COME INTO THE PRACTICE WE WILL NOT MAKE YOU A FACE TO FACE APPOINTMENT. THIS REDUCED FOOTFALL THROUGH THE SURGERY WILL HELP MINIMISE THE SPREAD RISK WHILE CONTINUING TO ENSURE PEOPLE GET THE CARE AND ADVICE THEY NEED.
FOR MORE INFORMATION ON WHAT THE GOVERNMENT AND NHS ARE DOING TO CARE FOR PEOPLE IN THE HIGHEST CLINICAL RISK GROUP PLEASE CLICK ON THE FOLLOWING LINK: Caring for people at highest clinical risk from COVID-19 - Background and FAQs for patients
THE WALK IN BLOOD CLINIC HAS BEEN STOPPED FROM 13TH MARCH, URGENT BLOOD CAN STILL BE BOOKED IN UPON REQUEST.
PLEASE NOTE THERE ARE A NUMBER OF CHANGES TO WHAT WE WILL MAKE APPOINTMENTS FOR, PLEASE FOLLOW THIS LINK: Appointment Notice for Patients
IF YOU NEED ANY ASSISTANCE OR HAVE ANY CONCERNS ABOUT CORONAVIRUS HEALTHWATCH CAN HELP. IF YOU NEED HELP FINDING IMFORMATION OR ARE LOOKING FOR SOME SUPPORT PLEASE VISIT THIS LINK FOR DETAILS: Health Watch Coronavirus Poster
The Cedars Surgery will be offering an urgent service over the 2 Bank Holiday days, Friday and Monday. Please note the weekend days, Saturday and Sunday will be out of hours 111 as normal. If telephoning the practice on either Friday, 10th or 13th April, please be patient as we will only have a small number of staff working. We will be prioritising urgent telephone requests but will reply to non-urgent requests on AskMyGP if time allows.
Welcome to The Cedars Surgery
We serve patients from 2 premises, The Cedars Surgery at 87 New Bristol Road and Worle Health Centre at 125 High Street. There is a large carpark situated behind Worle Health Centre, free for 2 hours and a small patient car park at the rear of The Cedars Surgery.
We encourage patients to see the same doctor for continuity but patients are able to choose to be seen at either of these practices.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you'll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we're not just here for when you are unwell. Our team of healthcare professionals offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription and appointment booking. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us to continue to enhance the way we look after you.
We have an active Patient Participation Group which provides feedback and advice to the practice in order to ensure we provide the best possible services to our patients. We really would welcome more patients onto the group to ensure a cross section of patient needs. If you would be willing to be a member for a year or longer if you wish, please contact the practice and complete a form or ask to speak to Livi Tratt, Deputy Practice Manager. Your commitment would be four meetings per annum and an odd one or two additional meetings if the need arises.
If You Are Unable To Keep Your Appointment for any reason
Please inform us as soon as possible in order for us to give the slot to someone else. We have an option on the telephone system to Press 1 and leave a voice mail message to cancel your appointment. Please follow the instructions as we will be unable to action any other message apart from cancelling appointments. This option is available 24/7 and will be picked up Monday - Friday between the hours of 8:00 and 18:30. You can also text CANCEL when you are sent a text message reminder of your appointment. If you have not agreed to the text messaging service please consider and let the practice know you would like to receive texts.
Latest CQC Report and Rating
Please click on this link https://www.cqc.org.uk/sites/default/files/new_reports/AAAG6366.pdf
Please click on this link
Freedom of Information - Publication Scheme 2018
(Site updated 07/04/2020)